SMS Terms and Conditions
Last Updated: August 28, 2026
These SMS Terms and Conditions (“SMS Terms”) describe how the Cindy Eckols Team (“we,” “us,” or “our”) communicates with individuals who provide their mobile telephone number and consent to receive text messages from us.
By opting in to receive SMS/text messages from the Cindy Eckols Team, you agree to these SMS Terms.
1. SMS Messaging Program
The Cindy Eckols Team may use SMS/text messaging to communicate with prospective clients, current clients, and other individuals who have requested information or services from us.
Messages may include, but are not limited to:
- Responses to real estate inquiries;
- Property information and requested property updates;
- Appointment confirmations and reminders;
- Showing or meeting scheduling information;
- Schedule changes or other important updates;
- Follow-up regarding buying or selling real estate;
- Responses to questions or requests for information; and
- Other communications related to real estate services you have requested or expressed interest in.
2. Consent to Receive Text Messages
By providing your mobile telephone number and opting in to SMS communications, you consent to receive text messages from the Cindy Eckols Team at the telephone number you provided.
Consent to receive text messages is not a condition of purchasing any property, product, or service.
You may choose not to receive text messages and may still contact us through other available communication methods.
3. Message Frequency
Message frequency may vary depending on your interactions with us, the services you request, and the nature of your real estate inquiry or transaction.
4. Message and Data Rates
Message and data rates may apply to messages sent to you from us and to messages you send to us.
Any charges associated with text messaging are determined by your wireless carrier and mobile service plan. If you have questions regarding your text or data plan, please contact your wireless provider.
5. How to Opt Out
You may cancel SMS communications from the Cindy Eckols Team at any time by replying STOP to a text message from us.
After you send STOP, you may receive a final text message confirming that you have been unsubscribed. After your opt-out request has been processed, you will no longer receive SMS messages from us unless you subsequently opt in again.
If you would like to begin receiving messages again after opting out, you may opt in again through our website, contact us directly, or reply with an applicable opt-in keyword where supported.
6. How to Get Help
If you need assistance with our SMS messaging program, reply HELP to a text message from us.
You may also contact us directly:
Cindy Eckols Team
Email: cindy@cindyeckols.com
Phone: 309-532-1616
7. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Delivery of SMS messages is subject to the availability and operation of wireless networks and services and cannot be guaranteed.
8. Privacy and Use of Your Information
Your privacy is important to us. Information collected through our website and SMS communications is handled in accordance with our Privacy Policy.
Mobile information, including phone numbers and SMS opt-in or consent information, will not be sold or shared with third parties for marketing or promotional purposes.
Information may be provided to service providers that assist us in operating our communications systems when necessary to provide the services you requested, subject to appropriate privacy and confidentiality protections.
For additional information about how we collect, use, store, and protect information, please review our Privacy Policy:
View the Cindy Eckols Team Privacy Policy
9. Supported Carriers and Availability
SMS messaging may not be available through all mobile devices, wireless carriers, or service plans. Message delivery may be affected by your carrier, device, wireless coverage, or other factors outside of our control.
10. Changes to These SMS Terms
We may update these SMS Terms and Conditions from time to time to reflect changes to our messaging practices, services, technology, or applicable requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions regarding these SMS Terms and Conditions or our messaging practices, please contact:
Cindy Eckols Team
2203 Eastland Dr.
Bloomington, IL 61704
Email: cindy@cindyeckols.com
Phone: 309-532-1616